Is there a way to turn off these two alerts? Yes, they're really not hurting anything or restricting program features, I just don't want those alerts to appear at all. I also choose to use Microsoft Updates manually, and simply don't trust Windows' Automatic Updates. TeamViewer should be setup to sense any popular firewall and not to insist upon "flagging" us if we choose not to use the relatively insufficient Windows Firewall. One of my two computers in question uses Comodo Firewall and the other one uses PrivateFirewall. In the lower portion of that window, the troublesome part is that for SOME, but NOT ALL computers (why?) an "Alert" section appears which indicates (for two of MY computers) that the Windows Firewall is not active, and that Windows Update is not active. In the top portion of that window is the given computer name, its online status, and a button which allows you to delete the computer from the list or check its properties. I can't even tell the other PCs I have, to use the license.Īnd, I can't see a way to release the license from the existing PC so I can reinstall it on my Home PC, I think I just wasted $100 on what used to be a great bit of freeware.If you right-click on your computer in "My Computers" (or any other computer in the list, for that matter), a two-part window appears. If I can't use this tool to remotely access my other PCs from any of those PCs, this product instantly became useless. Too bad you broke the best remote access program on earth. This also means that I cannot log into one of my on-site computer from another on-site computer. If that's the case, I need to deactivate the license on the computer I just installed it on, and reinstall the license on my home computer instead. Apparently the first computer the license gets installed on is the only one that can turn on Remote Access to another computer. BUT - I really need to connect to those computers from my HOME PC, and I can't. But now, Remote Access, what I need the most, is not $100 per year.įurther, I went ahead and paid for the PRO upgrade, and installed the license on one of the computers at our location. This was a great program for my purposes. I was using Remote Assistant from home to connect to four different computers at our non-profit organization's location. I never reported it because I know I was using the free version and had to live with it, but I wonder if that is fixed in the new version?īummer. One thing that bugged me was when ding a reboot for the remote computer, if a windows dialog box popped up after clicking restart, (for example "Windows is waiting for program XYZ to shutdown." Remote Desktop was already disconnected, and I could not reconnect while windows was in that state. I look forward to testing the new version and speed when I can. So next time that i need to use this, do I need to register for the free trial, to be able to access remote computers, and will the ID value and encryption keys still be valid, or will the remote computers need to be upgraded to match the new version? When I went to start the program and look for the diagnostics, I noticed the old program had been removed / auto-upgraded. Otherwise, I'll just need to pass along the cost to clients. A quick scan of the Connect.log file, shows I have been under 30 days of usage for a rolling year. But this requires additional programming on your part, so I understand if you don't want to do it. After 45 days of usage, it would be smarter to purchase the Small Business product at $89. After 10 days or usage I would need to replenish the account. I understand your need to make money, especially in the current market, and thank you for all the free years of free access! I would prefer to have an "ala carte" service level, where I could fund an account with maybe $20, and every day that I used the product (regardless of the count of computers connected to), my account would be deducted $2.00.
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